This functionality is only available for certain module packages.

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Creating an EPLAN Support request

Even with careful testing prior to shipping, programming errors can never be ruled out entirely. Fixing such an exception error requires your assistance.

Depending on the respective license, the data recorded with the EPLAN support request wizard and a description which is required for reproduction and rectification of the error is sent to the e-mail address support@eplan.de or to an e-mail address that is stored in the model variables under EPLAN support request > E-mail address deviating from the EPLAN support for the EPLAN support request.

The following data can be attached to the EPLAN support request:

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