User interfaces of the part order
User interface: Order part from EPLAN
- Part details
- Information on your purchase
- Overview of the data types which the ordered part will contain.
- The amount of required EPLAN Credits depends on the selection and the scope of data types which the part is to fulfill.
- Number of EPLAN Credits which are available to you.
User interface: Overview of the part requests and part orders
- Filter: Use the filter to search for parts which you or another member of your company organization have requested or ordered.
- Here, the part requests or part orders as well as their status of all members of your company organization are displayed.
Overview: Details on part orders
- Status: Shows the current status of your order. Here you can answer questions. More on this here.
- Order details: Contains all information on your part order at EPLAN.
- Download: Here you can download the ordered part as an edz file.
- Status: Shows you in which status your part order is.
Status of the part orders
Icon | Status | Meaning |
---|---|---|
Open | Processing of your order has not yet begun. | |
In progress | Processing of your order has begun. | |
On hold because of a question | EPLAN has a question because of your order. Answer it. (Answer question about the part order) | |
On hold because of a lack of EPLAN Credits | Your order requires a higher amount than planned. Further EPLAN Credits have to be debited to finish the order. | |
Completed | Your order is finished and is available for download. (Download a part order) | |
Canceled | EPLAN has canceled your order. Take a look at the reasons in the details of your part order. |