Cause
During the upload of parts to the Eplan Cloud or during the synchronization of parts data with the parts data in the Eplan Cloud, a part was found in the local parts database that has the following problem: A value was assigned to the ERP / PDM number <x> property that had already been assigned for a different part. This can occur, for example, when parts data were edited via the Eplan API or manually in the XML file to be imported.
Solution
Ensure that the value of the ERP / PDM number <x> property is unique for each part.
- In the parts management mark the line with the message in the Messages tab and select the Go to popup menu item for this line.
The respective part is marked in the tree view of the parts management. - Bring the Properties tab for the selected part variant to the foreground.
- Correct the value entered for the ERP / PDM number <x> property.
- Check the Messages tab to see if there are any other messages for the part and correct the reported errors, if required.
- Repeat the synchronization or upload the part again to the Eplan Cloud.