Part request: Basics
If you are missing a part in the Eplan Data Portal, you can notify the manufacturer by means of the part inquiry.
Depending on your role, the start page of the part request gives you the possibility to request parts from a manufacturer. In addition, you have access to all part requests of your organization.
Requirement: Roles
| Organization | Company organization | ||||
|---|---|---|---|---|---|
| Area | Function | Designer | User | Designer | User |
| Part request | |||||
| Request from manufacturer | x | x | x | x | |
| Overview of part requests: | |||||
| Open overview | x | x | x | x | |
| Filter part requests | x | x | x | x | |
| Open details on part requests | x | x | x | x | |
Further information about roles in the Data Portal is available in Roles in the Data Portal.
Notes
- To ensure successful submission of your part request or feedback we recommend that you completely fill out your Contact information in the Eplan Cloud. To do so, open My settings in the Cloud menu and enter your personal data in the Profile area. Eplan can provide no guarantee that your request will be fulfilled by the manufacturer and cannot provide a date for this to be accomplished.
- If a search by means of the "Find" dialog is unsuccessful, you will receive a message and can start a request immediately. In that case, the search criteria are directly adopted for the part request.