Change password
Prerequisite: Open My settings.
- My settings > General > Sign-in
- In the navigation bar, click General > Sign-in.
- Click the
icon at Eplan account.
- Enter your password or use your other account (Microsoft, Google) and click Next.
- Enter your new password twice.
- Click Confirm.
- You have changed your password.
Change password with two-factor authentication
- My settings > General > Sign-in
- In the navigation bar, click General > Sign-in.
- Click the
icon at Eplan account.
- Enter your password or use your other account (Microsoft, Google) and click Next.
- Enter the code that is displayed in the authentication app.
- Click Use recovery code.
- Enter the recovery code.
- Click Next.
You can also use the recovery code:
- Enter your new password twice.
- Click Confirm.
- You have changed your password.